1. Information We Collect
We primarily collect information from individuals in their professional or business capacity (B2B data).
A. Information You Provide Directly
This is information you provide when you fill out contact forms, request a quote, register for an account, subscribe to a newsletter, or engage in a sales discussion.
Business Contact Information: Name, job title, company name, business address, professional email address, and business telephone number.
Transaction Information: Details regarding the Products or Services you purchase, including payment details (which are processed securely by a third-party payment processor), contract details, and purchase history.
Communication Data: Records of correspondence with us, including emails, chat transcripts, and inquiries submitted via web forms.
B. Information Collected Automatically
When you visit our Website, certain information is collected automatically through tracking technologies:
Usage Data: Information about how you use our Website, including the pages you view, the time and date of your visit, the time spent on those pages, and referring/exit pages.
Device and Technical Data: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and support marketing efforts. (See Section 5 for details).
C. Information from Third Parties
We may receive information from our business partners, analytics providers, or publicly available sources, such as business directories, to enrich our understanding of your business needs and to support lead generation.
2. How We Use Your Information
We use the information we collect for the following business purposes:
| Purpose Category | Description |
| Contractual and Service Delivery | To fulfill your orders for Products, deliver and implement our Smart & Integrated Solutions, process payments, and manage service contracts. |
| Communication & Support | To respond to your inquiries, send you technical notices, updates, and provide customer and technical support. |
| Business Operations | For internal analysis, auditing, managing our sales pipeline, and ensuring the technical functioning of our Services and Website. |
| Security & Legal Compliance | To detect and prevent fraud, comply with legal obligations, enforce our Terms & Conditions, and protect the rights and safety of our Company and our users. |
| Marketing & Personalization | To send you information, promotions, and tailored content about our Products and Services (Cleaning, Hospitality, Furniture, Appliances) that we believe may be of interest to your business, consistent with your communication preferences. |
3. How We Share Your Information
We may share your personal information in the following circumstances:
Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as IT hosting, CRM management, payment processing, shipping logistics, and marketing assistance. These providers are bound by confidentiality obligations.
Business Partners & Affiliates: We may share data with our authorized resellers, distributors, and partners (e.g., InterClean, InterBolt) to fulfill Product orders or deliver integrated solutions efficiently.
Legal Requirements: When required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction involving the Company.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
The Website uses “cookies” and similar technologies to collect information and improve our Service.
What are Cookies? Cookies are small data files placed on your device.
How We Use Them: We use necessary cookies for site functionality, performance cookies for analytics (e.g., Google Analytics), and targeting cookies to tailor our advertising to your business interests.
Your Choices: Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that blocking cookies may prevent you from using some portions of our Website or Services.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.
7. Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us.
